Replacing a Lost or Damaged SIM
Police loss report requirements, the document verification process, and fees for replacing a lost or damaged SIM.
If your SIM (Surat Izin Mengemudi — the Indonesian driving licence) is lost, or the physical card is damaged so that it can no longer be read, you may apply for a replacement card at your local Satpas (the police driving licence issuing office) without retaking the tests, as long as the validity period of that SIM has not yet ended.
Procedure for Replacing a Lost SIM
- Report to the nearest Police office (Polsek/Polres) to obtain a loss report certificate.
- Bring the required documents to the Satpas.
- Have the SIM number data verified against the police database system.
- Complete biometric identification and the printing of the physical replacement SIM.
Required Documents
- Surat Tanda Penerimaan Laporan Kehilangan (STPLK — the police loss report receipt) from the Police (if lost)
- The physical damaged SIM (if damaged)
- Original KTP (Kartu Tanda Penduduk — the Indonesian national identity card) and a photocopy
- Certificate of physical and psychological fitness
Fee Breakdown & Legal Basis
| Fee Component | Category & Authority | Amount | Official Source |
|---|---|---|---|
| PNBP for SIM A Replacement (Lost/Damaged) | PNBP (central government) | Rp 80.000 | PP No. 76 Tahun 2020 |
| PNBP for SIM C Replacement (Lost/Damaged) | PNBP (central government) | Rp 75.000 | PP No. 76 Tahun 2020 |
- Perpol No. 5 Tahun 2021 (National Police Regulation No. 5/2021)
Frequently Asked Questions (FAQ)
Do I have to take the tests again if my SIM is lost?
No retest is required as long as the data of the SIM being replaced is still actively recorded in the Korlantas Polri database and has not expired.
Where do I obtain a police loss report for a SIM?
The loss report can be made at the nearest Polsek, Polres, or Polresta to the place where the licence was lost.
What if the SIM is lost and its validity period has also expired?
If the validity period has expired, the procedure for issuing a new SIM applies and the tests must be taken.